Privacy Policy

Net Gain Ecology (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy (together with our Website Terms of Use and any other documents referred to within it) explains how we collect, use and protect your personal data when you use our website:
https://www.netgaineco.com/

By using our website, you agree to the practices described in this policy.

1. Information we collect

We may collect and process the following data:

  • Information you provide to us
    This includes information you provide when you contact us, complete forms, or sign up to communications. This may include your name, email address, phone number and any other details you choose to provide.
  • Information we collect automatically
    • Technical data such as IP address, browser type and version, time zone and operating system
    • Usage data including pages visited, time spent on pages, click behaviour and navigation paths

This data is typically aggregated and used to improve website performance and user experience.

2. Cookies

Our website uses cookies to distinguish you from other users and improve your experience.

For detailed information on the cookies we use and how to manage them, please see our Cookies Policy.

3. Legal basis for processing

We process your personal data in accordance with the UK GDPR under the following lawful bases:

  • Consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests

4. How we use your information

We use your data to:

  • Respond to enquiries and provide requested information
  • Deliver services or information you have requested
  • Improve our website, services and user experience
  • Ensure website security and prevent misuse
  • Analyse website performance and usage

We will only send marketing communications where you have provided consent.

5. Data sharing

We do not sell your personal data.

We may share your data with trusted third-party service providers where necessary to operate our website or services (e.g. hosting providers, analytics tools).

We may also disclose your data where required to comply with legal obligations.

6. Data storage and security

Your data is stored securely using appropriate technical and organisational measures.

While we take reasonable steps to protect your data, transmission over the internet is not completely secure and is at your own risk.

7. Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

You can exercise these rights by contacting us using the details below.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

Please review their policies before submitting any personal data.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Net Gain Ecology
Email: info@netgaineco.com

Last updated: April 2026